segunda-feira, 2 de novembro de 2020
Description
Role purpose: The manager will be responsible to fully manage the allocated regions at all M-Pesa KPIs, with dedicated focus on Agent, Merchant and M-Pesa customer acquisitions. The main function will be to drive growth of M-Pesa channel and M-Pesa mobile money services usage by customers.
Key accountabilities and decision ownership :
• Full acountabiity of the allocated regions in all M-Pesa sales KPIs
• Grow the regions business via Active Agents, M-Pesa Gross Adds and ARPU.
• Maintain brand leadership and visibility within the Regions.
• Develop processes to support revenue and quality targets in the regions.
• Develop M-Pesa channel and ensure adequate distribution processes are in place.
Core competencies, knowledge and experience:
• Excellent ability to manage a team and support staff with right guidance.
• Excellent mentoring, coaching and people management skills.
• Ability to handle multiple projects and meet deadlines.
• Demonstrate strong analytical skills and an ability to assimilate complex data and information various sources.
Must have technical / professional qualifications:
• Master’s degree in Management, Business, Finance, Economics.
• Degree in Business Management, Sales, Marketing or related field.
• Minimum 5 years’ experience in a telecom company with at least 3 years in a leadership role.
• Experience in Sales, distribution and/or customer facing department an added advantage.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.